August 23, 2025
This Privacy Notice applies to all carsaleproz digital properties, including our website, mobile website, and mobile applications. This Notice is incorporated into and subject to the carsaleproz Terms of Use, including its arbitration provisions.
carsaleproz, Inc. and its affiliates or subsidiaries (“carsaleproz, we, us, our”) believe in being transparent with respect to the personal information that we process. This Privacy Notice governs how we may process data that is reasonably capable of being linked to an individual (“you”), such as name, address, telephone number, email address, as well as certain data associated with your browser or device (“personal information”) collected through the carsaleproz.com website, mobile and other applications owned and operated by us (“digital property(ies)”). Please read this Privacy Notice carefully as it describes the purposes for which we may process your personal information. Depending on where you live and how you use our digital properties, additional state specific information is included below that may apply to you.
We do not knowingly sell or share personal information about persons under the age of 18. Please click here to opt out of the sale or sharing of your personal information, including targeted advertising. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
b. Business and Commercial Purposes for Which We Collect and Use Your Personal Information
We may use your personal information in order to:
send information to car sellers to complete transactions per your instruction;
complete your transaction(s) with us;
process and collect your payments;
send you promotional marketing material about us and our services;
engage in targeted advertising;
customize, analyze, adjust and improve the site;
provide you with important administrative information regarding the site, such as - changes to this Privacy Notice and our Terms of Use and other policies;
prevent fraud and other prohibited or illegal activities;
comply with requests from law enforcement or relevant data protection agencies;
provide technical and customer support;
seek your opinion or feedback on our services or industry questions;
facilitate access to our applications to which you have subscribed;
enforce our legal rights or comply with legal requirements;
provide improved website and product experience and communications; or,
comply with a legal or regulatory obligation.
c. Retention
Consistent with our recordkeeping policies and practices, we may retain your personal information so long as it is necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law. Once we no longer have a legitimate business reason to retain your personal information, it is either destroyed, aggregated or deidentified, however we may retain inactive archival copies consistent with applicable law.
II. How We Collect Personal Information
The following describes the different ways we might collect your personal information, whether from you directly or automatically when interacting with our digital properties.
a. Personal Information You Share Directly
We collect the categories of personal information listed in the notice at collection directly from you as follows:
When Requesting to be Contacted by a Car Seller. If you request to be contacted by a car seller, both carsaleproz and the seller may collect personal information provided by you through the text and chat functionalities that we provide and on the contact forms on our site, which may include your name, email address, postal code, and telephone number, so that the seller can contact you to consider a car purchase or request that you submit a dealer review.
When Using Our Site to Buy or Sell a Vehicle. If you are an individual user (and not acting on behalf of a car dealer) and you want to use our services to buy or sell a vehicle, we and/or our business partners may collect information provided by you in connection with that transaction, for example to create your vehicle listing, to verify vehicle ownership, to confirm funds availability, to process payment, to populate purchase and sale documents, and to provide user support. We may collect this information from entry forms on our site or third-party sites we integrate with, or from a picture of your ID that you upload. This information may include your name, address, email address, telephone number, driver's license number, photo, gender, date of birth, the last four digits of your social security number, bank name, and bank account and routing numbers.
When Registering with carsaleproz; Subscribing. If you register with us or subscribe to receive specific information or services on our site, we will also collect registration information, such as name, email address, mailing address, telephone number, username and password.
Registering with us also gives you the ability to personalize your carsaleproz site experience. The benefits of registering will increase over time as we get to know you better and introduce new features. We encourage you to register so that you can experience everything that carsaleproz has to offer!
b. Automatic Collection of Personal Information
In addition to the personal information we may collect from you directly, we also automatically collect user activity data from our digital properties using tracking technologies. We do this so that we can make sure our digital properties are functioning properly. This typically includes data about your browser or device's IP address, user agent string, your internet service provider or mobile carrier and the type of handheld or mobile device you use, the date and time of your visit, the pages you view immediately before and after you access our website, the areas or pages of our website that you visit, the amount of time you spend viewing or using our website, items placed or left in your shopping cart on the Site or App, keystrokes, mouse movements, form field entries, recordings of chat sessions or your use of and inputs to other AI-supported tools, and other use and overall engagement with our website.
For further information, see IV. Technologies We Use to Automatically Collect Personal Information.
c. Third Parties and Other Ways Personal Information is Collected
Applications and Widgets for Social Media. We may display applications or widgets from social media providers that allow interaction or content sharing by their users. These widgets, such as the Facebook® "Share" or "Like" button, are visible to you on the page that you visit. This may allow the social media networks in which you participate to collect information about you, even when you do not explicitly activate the network's application or widget while on our digital property. Please visit the applicable social media network's privacy notice to better understand their data collection practices and the choices they make available to you.
In addition to social media networks, our digital properties also contain references and links to third-party sites that may offer information of interest. This Privacy Notice does not apply to those sites, and we recommend reviewing those sites' privacy notices individually. Information Collected from Other Sources. We may process personal information from third-party sources to update or supplement the information that you provide or that we collect. For instance, we may collect vehicle registration information from public databases to support a service you have engaged us for. Other sources of information include third-party advertising partners, data providers or aggregators, and search information providers.
We use this information to help us maintain the accuracy of the information we collect, personalize your experience with the site, target our communications and advertisements so that we can inform you of products and services or other offers that may be of interest to you, provide private purchase and sale transaction services, prevent fraud, and for internal business analysis or other business purposes. To learn more about our advertising activities, we encourage you to review our Interest-Based Ads Policy, and our section on Interest Based Advertising below.
d. Location Information and Sharing
If you enable location services when using our mobile applications or digital properties, we may collect and process your location data. With your consent, carsaleproz may use and share this information with participating dealers in order to provide you with consumer services, which may include showing you vehicles available nearby, highlighting products or services offered on a dealer’s lot, facilitating your arrival for a test drive or appointment, helping you engage with dealers more efficiently, or presenting you with other location-based services that you request or may reasonably expect.
In addition, we may process location data in aggregated or de-identified form for business purposes, such as providing insights to dealers about consumer traffic patterns or activity in proximity to their or competing dealer locations.
III. With Whom We Share Your Personal Information and Why
a. Categories of Third Parties
Mainly to provide our services, we may share your personal information with the following entities:
Affiliates. We may share information about you, including personal information, with our corporate affiliates for specific business purposes.
Car Sellers and Manufacturers/Requests. Upon your instruction, we may share your personal information with car sellers and manufacturers who use that information for purposes of marketing their own products or services to you directly.
Lead generation. When you submit your e-mail address and/or phone number to a particular seller through the site, you agree to being contacted by the seller, including by phone at the number provided, text message, email, automatic telephone dialing system and/or an artificial or pre-recorded voice.
Vendors. We may provide third-party vendors (such as market research firms, marketing partners, advertising agencies, and payment processing partners) access to your personal information to perform services on our behalf. We contractually require our vendors to protect and limit the use of such personal information solely for the purposes of providing the specified services on our behalf.
Other Providers of Products and Services. Upon your direction, we may disclose your personal information to other third-party providers of products and services (for example financing providers). We contractually require such providers to protect your personal information and to limit the use of such information for the purposes you agreed to when submitting such personal information on our site. By submitting personal information on our site in connection with receiving products and/or services from these providers, you acknowledge that your request to have your personal information transmitted to such providers means it will be subject to their privacy notices, and that you should contact them directly for more information concerning their personal information processing activities.
Legal Authorities. We cooperate with legal authorities and may in some instances be required to disclose personal information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We also share information about you if we believe we should in order to: (i) prevent a violation of the law; (ii) protect or defend our interests and our legal rights or property; (iii) protect the rights, interests, safety and security of users of the site or members of the public; (iv) protect against fraud or for risk management purposes; or (v) comply with other applicable law or legal process. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.